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Category: Customer centricity and closeness
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SECTOR Business services
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Webinar playbacks
Working Well Together
Verve Beyond the Algorithm: Marrying AI with Human and Cultural Insight
23 Oct 2024
Members only
Strengthening our Customer Intuition
John Lewis Partnership, approach to customer closeness. November seminar
30 Nov 2021
Members only
Igniting Consumer Centricity
Large scale digital consumer closeness Mingle Connections and Moet Hennessey
26 May 2021
Members only
Building Customer Centricity: A big framework for growth
The Forge November 2019 seminar
19 Nov 2019
Members only
Evaluating and Valuing Customer Centricity
CSpace November 2019 seminar
19 Nov 2019
Members only
Holidays are coming! Creating market-leading customer experiences for TUI
Tui & Sparkler
26 Sep 2019
Members only
A cultural immersion into payment technology
Vocalink (Barclaycard) and IPSOS MORI
19 Jan 2019
Members only
Our house: using TV and excitement to bring the customer closer to key stakeholders
Northstar
19 Jan 2019
Members only
The soundtrack to life: exploring how UK youth interact with online music and its creators
PRS, Join the Dots
19 Jan 2019
Members only
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