AURA

In the Right Ballpark: Nicola Stevens, Close Brothers and Dan Young, Shed Research

25 Sep 2024

Members only

Insight in Action: How one email and 15 words reduced customer calls by 10%

Nicola Stevens, Close Bros

13 Sep 2023

Members only

Convincing a Boardroom of Accountants to invest in Brand Marketing

Skipton Building Society entry for Insight Impact Award 2023, with Trinity McQueen

28 Jun 2023

Members only

Addressing the Needs of Vulnerable Customers

With Covea Insurance. Deck and playback available

12 Apr 2023

Members only

In for a penny: The ‘internationalists’ and how insights are changing focus at HSBC

HSBC. NB Playback not available.

19 Oct 2022

Members only

5 Secrets of a Successful Community

Coventry Building Society

20 Sep 2022

Members only

How Lowell Engages with Customers in Problem Debt

Lowell Group

20 Sep 2022

Members only

Championing Modern Britain

Lloyds Banking Group, Insight Impact Award Finalist 2022

14 Jul 2022

Members only

The semiotics of funeral care

The Co-Op with Sign Salad, Insight Impact Award finalist 2022

14 Jul 2022

Members only

Workplace ISA

Legal & General, Insight Impact Award Finalist 2022

14 Jul 2022

Members only

Fit for purpose: providing consumer meaning to a corporate vision

Santander with Red Blue, presented at Quirks London

4 May 2022

Members only

The Evolution of NatWest Insight

The NatWest team's journey to a more agile way of working

6 Apr 2022

Members only

Behind Closed Doors: initiating a fundamental shift in the way NBS designs for families

MRS Financial Services Award, Nationwide Building Society and Lens Deck and playback available

20 Jan 2022

Members only

Helping Coventry Building Society continue to attract and retain savers in a low-rate environment

30 Sep 2021

Members only

Talking Tax: How to win support for taxing wealth

Survation / Tax Justice

30 Sep 2021

Members only

COVID 19: Everything's Changed, Nothing's Changed

Predicting the future with synthesis. With HSBC and SHED Research

14 Apr 2021

Members only

Applying survey output to tag customers and increase insight

Strat7 Bonamy Finch for the Wisdom Council

26 Nov 2020

Members only

Understanding the Financial Impact of the Pandemic on UK Households

Blue Marble. Vivid stories and case studies reflecting on both the transient and permanent consumer needs arising from this crisis

22 Sep 2020

Members only

Helping Customers Thrive

AURA Insight Impact Award Finalist 2020, HSBC

10 Sep 2020

Members only

Long-term Care Research: Putting care seekers’ voices at the heart of business strategy

AURA Insight Awards Finalist 2020, Legal & General

10 Sep 2020

Members only

Building Behavioural Science capabilities for Barclays comms development

Barclays & The Behavioural Architects

26 Sep 2019

Members only

Co-designing the future of debt advice – flexing the qualitative muscle

2CV and The Money & Pensions Service

19 Sep 2019

Members only

A cultural immersion into payment technology

Vocalink (Barclaycard) and IPSOS MORI

19 Jan 2019

Members only

BE and its application in General Insurance and GI Research

Nick Southgate Planning & Research

27 Nov 2018

Members only

Shaping Solutions to Customer Engagement Challenges

Inspiration from behavioural insights The Behavioural Architects GIMRA

27 Nov 2018

Members only

The Fastest Needs Segmentation in the West (of Yorkshire)

Leeds Building Society Finalist AURA Impact Awards 2018 November 2018 seminar

1 Nov 2018

Members only

Unpacking loyalty

Decidedly (formerly Fresh Minds)

24 Sep 2018

Members only

Using brand loyalty paradigms to create successful consumer communities

LRW Tonic GIMRA

24 Sep 2018

Members only

Why are we making so little progress on generating loyalty?

ORC International GIMRA

24 Sep 2018

Members only

Achieve your research objectives through passive metering

Respondi GIMRA

1 Sep 2018

Members only

Changing the Framework for Research: MRS update on GDPR

MRS GIMRA

1 Sep 2018

Members only

Tech Trends to Transform the Insight Industry

Freshminds GIMRA

1 Sep 2018

Members only

Assessing vfm in workplace pensions

Zurich & ORC January 2018 seminar

1 Jan 2018

Members only

Customer Feedback Platform

Watermelon & Barclays AURA Insight MRS Award 2017 January 2018 seminar

1 Jan 2018

Members only

The Future of Insurance

TDI & AXCO GIMRA

4 Dec 2017

Members only

InsureTech: Hype versus Impact

Oxbow Partners GIMRA

1 Dec 2017

Members only

What happens when InsureTech meets consumers

MetrixLab GIMRA

1 Dec 2017

Members only

Converting data into knowledge that drives improvements

Turquoise GIMRA

1 Oct 2017

Members only

The Three Faces of Julie

Money Advice Service, Jigsaw Research

1 Sep 2017

Members only

Creative ideas that help land insights

CSpace GIMRA Training

13 Jun 2017

Members only

Driving change within insurance

MASH GIMRA training

1 Jun 2017

Members only

Measuring brands in B2B: understanding decisions to make decisions

IPSOS, Invesco

1 May 2017

Members only

Understanding SMEs

Charterhouse Research GIMRA

1 Mar 2017

Members only

Broker Networks Research

Oxbow GIMRA

1 Nov 2016

Members only

Developing a Claims Benchmarking Services Solution for Insurance Companies (Proposal)

ORC GIMRA

1 Nov 2016

Members only

Qualitative research training

CSR GIMRA training

23 Jun 2016

Members only

General Insurance Purchase Journeys (Proposal)

Gfk Syndicated research proposal GIMRA

1 Mar 2016

Members only

Switching Behaviour: Should I Stay or Should I Go?

The Nursery GIMRA

1 Mar 2016

Members only

Which? and Insurance. The What, How & Why

Which?/Consumers Association GIMRA

1 Mar 2016

Members only

What could be less emotional than insurance?

Conquest GIMRA

1 Dec 2015

Innovation in car insurance

Freshminds GIMRA

1 Sep 2015

Members only

Business strategy for insight professionals

IMA GIMRA training

17 Jun 2015

Members only

Reimagining customer relationships - results from 2014 EY Global Insurance survey

Ernst & Young GIMRA

1 Apr 2015

Members only

Knowledge

Categories